Shipping Policy

At Klaiz Design, we understand that the anticipation of receiving your order is part of the excitement. That's why we prioritize swift and reliable shipping for all our online poster purchases. Once you place your order, our dedicated team works diligently to ensure your posters are packaged with care and dispatched promptly. You can expect to receive shipping updates every step of the way, giving you peace of mind as you wait for your artistic pieces to arrive at your doorstep.

1. Order Processing Time:

Orders are processed within 2 business days.
For custom posters, processing time may vary based on design complexity and current order volume.

2. Shipping time:

Domestic: 5–10 business days
International: 15–20 business days (varies by location).

3. Delivery:

We ensure doorstep delivery for all orders.
If courier services are unavailable in your location, you may need to collect the package from the nearest courier office.
A tracking ID will be shared via WhatsApp and email once the order is shipped.

4. Shipping Delays:

While we strive for timely delivery, shipping delays caused by courier services are beyond our control. In such cases, we appreciate your patience and understanding.

5. International Shipping:

Shipping rates, delivery times, and applicable taxes or duties for international shipments are the buyer's responsibility.

6. Damaged or Lost Shipments:

If a shipment is damaged or lost in transit, contact us immediately with photos or videos as proof.